Global Privacy Policy

1. Commitment to Data Protection

ONS Tech Global ("ONS Tech", "we", "us", or "our") is dedicated to protecting the privacy, confidentiality, and security of our clients, prospective customers, and website visitors. This Privacy Policy details how we collect, store, process, and safeguard information across our digital platforms in compliance with the General Data Protection Regulation (GDPR - EU & UK), the California Consumer Privacy Act (CCPA/CPRA), and international privacy frameworks.

2. Information We Collect

We collect only information necessary to deliver technical engineering services, respond to project inquiries, and provide performance diagnostics:

• Direct Intake Data: Name, work email address, company name, telephone number, and project scope submitted through intake forms or diagnostic requests.
• Technical Diagnostics Data: Public website URLs submitted for page speed audits, Core Web Vitals profiling, and search engine visibility checks.
• Telemetry & Usage Data: Anonymized browser version, device category, IP location (country level), and navigation patterns collected via server-side analytics.

3. How We Use Collected Information

All gathered information is processed strictly for legitimate business purposes:

• Preparing technical scoping documents, project proposals, and SLA agreements.
• Delivering website speed teardowns and SEO audit reports.
• Communicating directly regarding active engineering sprints and scheduled consultations.
• We never sell, rent, or lease client data to data brokers or third-party marketing networks.

4. Data Security & Encryption

We employ institutional security practices including TLS 1.3 encryption in transit, AES-256 encryption at rest, role-based access controls (RBAC), and multi-factor authentication across all developer repositories and databases.

5. Your Legal Rights (GDPR & CCPA)

Regardless of your geographical location, you maintain the following rights regarding your personal information:

• Right to Access: Request a complete copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete records.
• Right to Erasure ("Right to be Forgotten"): Request immediate permanent deletion of your data.
• Right to Data Portability: Obtain your data in a structured, machine-readable format.